/* Support-System CSS - B&R Stamm UG */
/* Ergänzend zum Shared-Header/Footer und stamm-ug.de/css/style.php */

:root {
    --success: #38a169;
    --warning: #d69e2e;
    --error: #e53e3e;
    --text-muted: #718096;
    --card-shadow: 0 2px 10px rgba(0,0,0,0.05);
}

/* Sticky Footer Layout */
body {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

main { flex: 1; padding: 2rem 0; }

/* Content Box */
.content-box {
    background: var(--white);
    border-radius: 10px;
    padding: 2rem;
    margin-bottom: 1.5rem;
    box-shadow: var(--card-shadow);
}

.content-box h1 {
    font-size: 1.75rem;
    color: var(--button-hover-color);
    margin-bottom: 0.5rem;
}

.content-box h2 {
    font-size: 1.3rem;
    color: var(--button-hover-color);
    margin-bottom: 1rem;
}

.content-box h3 {
    color: var(--button-color);
    margin-bottom: 0.5rem;
}

/* Formulare */
.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 500;
    color: var(--text-color);
}

.form-group label .required {
    color: var(--error);
}

.form-control {
    width: 100%;
    padding: 0.75rem;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 1rem;
    font-family: inherit;
    transition: border-color 0.2s, box-shadow 0.2s;
    background: var(--white);
}

.form-control:focus {
    outline: none;
    border-color: var(--button-color);
    box-shadow: 0 0 0 3px #B8C2221f;
}

textarea.form-control {
    resize: vertical;
    min-height: 120px;
}

select.form-control {
    cursor: pointer;
}

/* Form Grid - 2 Spalten bei Full-HD */
.form-row {
    display: flex;
    flex-direction: column;
}

@media (min-width: 1200px) {
    .form-row {
        flex-direction: row;
        gap: 1.25rem;
    }

    .form-row .form-group {
        flex: 1;
    }
}

/* Buttons */
.btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: 5px;
    font-size: 1rem;
    font-family: inherit;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.3s;
    text-decoration: none;
}

.btn-primary {
    background: var(--button-color);
    color: white;
}

.btn-primary:hover {
    background: var(--button-hover-color);
    color: white;
}

.btn-secondary {
    background: var(--body-bg-start);
    color: var(--text-color);
    border: 1px solid var(--border-color);
}

.btn-secondary:hover {
    background: var(--border-color);
}

.btn-success {
    background: var(--success);
    color: white;
}

.btn-success:hover {
    background: #276749;
    color: white;
}

.btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* Alerts */
.alert {
    padding: 1rem 1.25rem;
    border-radius: 8px;
    margin-bottom: 1rem;
    font-size: 0.95rem;
}

.alert-success {
    background: #f0fff4;
    border: 1px solid #c6f6d5;
    color: #276749;
}

.alert-error {
    background: #fff5f5;
    border: 1px solid #fed7d7;
    color: #9b2c2c;
}

.alert-info {
    background: #ebf8ff;
    border: 1px solid #bee3f8;
    color: #2a4365;
}

.alert-warning {
    background: #fffff0;
    border: 1px solid #fefcbf;
    color: #744210;
}

/* File Upload */
.file-upload-area {
    border: 2px dashed var(--border-color);
    border-radius: 8px;
    padding: 1.5rem;
    text-align: center;
    cursor: pointer;
    transition: all 0.2s;
    background: var(--body-bg-start);
}

.file-upload-area:hover {
    border-color: var(--button-color);
    background: #ebf8ff;
}

.file-upload-area .upload-icon {
    font-size: 2rem;
    color: var(--text-muted);
    margin-bottom: 0.5rem;
}

.file-upload-area p {
    color: var(--text-muted);
    font-size: 0.9rem;
}

.file-list {
    margin-top: 0.75rem;
}

.file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.5rem 0.75rem;
    background: var(--body-bg-start);
    border-radius: 6px;
    margin-bottom: 0.5rem;
    font-size: 0.9rem;
}

.file-item .remove-file {
    color: var(--error);
    cursor: pointer;
    border: none;
    background: none;
    font-size: 1.1rem;
}

/* Checkbox */
.checkbox-group {
    display: flex;
    align-items: flex-start;
    gap: 0.5rem;
    cursor: pointer;
    font-size: 0.9rem;
}

.checkbox-group input[type="checkbox"] {
    margin-top: 0.25rem;
    flex-shrink: 0;
}

/* Status-Badges */
.badge {
    display: inline-block;
    padding: 0.25rem 0.75rem;
    border-radius: 20px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.badge-new { background: #ebf8ff; color: #2b6cb0; }
.badge-open { background: #fefcbf; color: #975a16; }
.badge-waiting { background: #fed7e2; color: #97266d; }
.badge-resolved { background: #c6f6d5; color: #276749; }
.badge-closed { background: #e2e8f0; color: #4a5568; }
.badge-spam { background: #fed7d7; color: #9b2c2c; }

.badge-low { background: #e2e8f0; color: #4a5568; }
.badge-normal { background: #ebf8ff; color: #2b6cb0; }
.badge-high { background: #fefcbf; color: #975a16; }
.badge-urgent { background: #fed7d7; color: #9b2c2c; }

/* Ticket-Info Grid */
.ticket-info {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1rem;
    margin-bottom: 1rem;
}

.ticket-info-item {
    padding: 0.75rem;
    background: var(--body-bg-start);
    border-radius: 8px;
}

.ticket-info-item label {
    display: block;
    font-size: 0.8rem;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-bottom: 0.25rem;
}

.ticket-info-item span {
    font-weight: 500;
}

/* Responsive */
@media (max-width: 768px) {
    .content-box {
        padding: 1.25rem;
    }

    .ticket-info {
        grid-template-columns: 1fr;
    }
}

/* Full-HD Optimierung - alles auf einen Blick */
@media (min-width: 1200px) {
    main { padding: 1rem 0; }
    .content-box { padding: 1.25rem; margin-bottom: 1rem; }
    .content-box h1 { font-size: 1.5rem; margin-bottom: 0.25rem; }
    .form-group { margin-bottom: 0.75rem; }
    .form-group label { margin-bottom: 0.25rem; }
    .form-control { padding: 0.5rem 0.75rem; }
    textarea.form-control { min-height: 80px; }
    .file-upload-area { padding: 0.5rem; min-height: auto; max-height: 60px; overflow: hidden; }
    .file-upload-area p { margin: 0.25rem 0; font-size: 0.85rem; }
    .checkbox-group { margin: 0.75rem 0; }
    .btn-submit { margin-top: 0.5rem; }
}